PRIVACY POLICY
EXCELENTIA SRL (hereinafter referred to as „EXCELENTIA SRL” or “we”) is committed to protecting you and respecting your privacy. This Policy (together with other documents referred to herein) describes what personal data we collect from you and how we process your personal data.
Personal data we may collect from you
We will collect personal data when you visit the Website, including but not limited to traffic data, location data, web logs, content of surveys and contact forms, and other data about communication and the resources you access. The collection of this personal data will make it easier for you to visit the Website in the future, as we will be able to suggest Content that is relevant to you based on where you access the Website.
We will collect all the data you provide to us when you use our contact forms (e.g. “Contact”, “Send us a message”, “Subscribe to newsletter”), particularly your first name, last name, email address and phone number.
Provision of personal data through our contact forms is not a statutory or contractual requirement; however, please note that the fields marked with an asterisk (*) are mandatory fields, as we need this data to comply with or respond to your request. Other type of data or personal data that you provide to us when filling in the contact forms is at your discretion. If you contact us, we will keep a record of that correspondence.
We use your personal data to send you direct email marketing material when you choose this option through the relevant contact form. You can opt out of receiving future marketing communications at any time.
We may also store cookies, as stated in more detail in the Cookie Policy, which can be accessed on the Website.
How do we use your personal data?
According to the requirements of Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, amended and completed, EXCELENTIA SRL has the obligation to manage, safely and only for the specified purposes, the personal data provided by the Buyer.
The purpose of collecting data is: informing Users / Buyers about their account status on https://www.traduceriexcelentia.ro, informing Users/ Buyers about the Orders status and/or evolution, evaluating the products and services offered, commercial activities, promotion of products and services, marketing, advertising, media, administrative, development, market research, statistics, tracking and monitoring of sales and consumer behavior activities.
The storage of personal data shall be strictly done in the following conditions:
(i) strictly for the necessary period to achieve the purposes mentioned above;
(ii) in consultation with IT consultants when considering the electronic storage and transmission of data;
(iii) in compliance with the legal provisions;
(iv) with the training of persons involved in data processing regarding the legal provisions on the protection of personal data, the minimum-security requirements and the risks related to data processing activities;
(v) by restricting the access to the premises and rooms where data is stored (access will be allowed to authorized persons only; authentication procedures as well as alarm and monitoring systems will be used);
(vi) by restricting access to electronic systems (locking computers and files automatically after a certain time of inactivity; keeping the access data to computer systems/personal databases confidential);
(vii) by avoiding leaving unsupervised documents in printers, scanners, fax machines;
(viii) by checking the materials before shipment, both in terms of content and recipients.
By filling in your data in the account creation and/or Order form, you declare that you unconditionally accept that your personal data is included in EXCELENTIA SRL's database and you expressly and unequivocally agree that all such personal data is stored, used and processed without territorial and/or temporary limitation by EXCELENTIA SRL, its affiliates and collaborators for the performance and/or performance by EXCELENTIA SRL, its affiliates and collaborators (such as marketing, post, payment/banking services, telemarketing or other services, or other companies with which we can develop joint programs to offer our products and services on the market, insurers, etc.) of activities such as, but not limited to, informing Users / Buyers about the status of their account on https://www.traduceriexcelentia.ro, informing Users/ Buyers about the evolution and/or status of Orders, evaluating the products and services offered, commercial activities, promoting products and marketing, advertising, media, administrative, development, market research, statistics, tracking and monitoring sales and consumer behavior activities.
Your personal data may also be provided to the Prosecutor's Office, police, courts and any other state authorities, based on and within the limits of the legal provisions and as a result of expressly formulated requests.
According to this privacy policy, you acknowledge that you are guaranteed the rights provided by law, respectively the right to information, the right of access to data, the right to modify it, the right of opposition, the right to not to be subject to an individual decision, the right to appeal to justice in case of violation of the rights guaranteed by Law 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data.
At the same time, you, the Buyer, have the right to oppose the processing of your personal data and ask the company to stop processing your personal data.
Based on a written, dated and signed request, sent to EXCELENTIA SRL, you can freely exercise the following rights:
- once a year, to have a confirmation of whether or not personal data is processed;
- to modify the transmitted data;
- to oppose the processing of data for well-founded and legitimate reasons;
- to request deleting the data, except for the situations provided by law.
EXCELENTIA SRL may notify Users/Buyers through the https://www.traduceriexcelentia.ro website about current offers through a weekly newsletter, and may send congratulations or other special messages, being understood that EXCELENTIA SRL does not promote spam. Any User/Buyer who has explicitly provided his/her email address on the website https://www.traduceriexcelentia.ro may choose to delete it from the database, with the mention that the contractual relationship may be terminated from that moment.
Your personal data will also be collected and managed by us for the following purposes:
- to better customize the Content and resources according to your preferences.;
- to answer your requests or questions when you contact us;
- to send you other information that may be of interest to you – such as upcoming events or newsletters;
- to help us create, publish and improve the Content that is most relevant to you.;
- to ensure that any Content provided through the Website is displayed in the most effective way for you and your device.;
- to allow you to participate in interactive elements of our Website, when you choose to do so;
- to develop and improve the Website and its systems.
The use of your data in the ways described above is permitted by applicable data protection law, as it is:
* necessary for our legitimate interests in pursuing the purposes set out above, and your privacy interests do not prevail over them in any cases;
* necessary in some cases to meet our legal or regulatory responsibilities, such as disclosing data to authorities, governmental or regulatory bodies; or
* necessary in some cases to perform a task carried out in the public interest and, where we use special categories of personal data, its use is necessary for the establishment, exercise or defense of legal claims or where the processing relates to personal data manifestly in the public domain;
* limited, processed with your consent which we obtain from time to time, such as when you opt in to receive marketing communications and news via email.
We do not make automated decisions solely on the basis of automated processing, including profiling, which produces legal effects concerning you or significantly affects you in a similar way.
The retention periods of your personal data depend on the purpose for which the data is processed and the respective tool for which this personal data is processed. It is not possible to highlight the different data retention periods for information in a reasonably intelligible format under this Policy. The criteria used to determine the applicable retention period are that we will retain the personal data set out in this policy for as long as (i) it is necessary for that purpose, (ii) it is necessary for the conduct of the business relationship with you, (iii) you have consented, and/or (iv) it is required by applicable laws regarding the retention of data.
Communication des donnés à des tiers
In order to facilitate the effective use of your data and to provide you with content and/or resources, we disclose your data to third parties. However, disclosure will only occur in the following situations:
To collaborators, sponsors and partners in various projects carried out by EXCELENTIA SRL: these recipients shall comply with contractual obligations of confidentiality;
To other entities, including their suppliers, contractors and agents, who may be involved in providing the Website or the content, or so that we can respond to your requests (e.g. when you use contact forms).
To government or law enforcement authorities if we determine, in our sole discretion, that it is our legal obligation to do so.
IP addresses and cookies
We collect information about your computer, including your IP address (when available), operating system and browser type, for system administration. This is statistical data relating to the actions and browsing patterns of our users and does not identify you personally or any other person.
For the same reason, we may obtain information about your general use of internet by using a cookie file stored on your device. Cookies help us improve the Website and provide better and more personalized content. For more information about the use of cookies on the Website, please refer to the Cookie Policy.
If your computer is shared with others, we recommend that you do not select the “remember my details” option when it is offered by the Website.
Where is your personal data stored and processed?
As explained in the “Provision of data to third parties” section above, we provide your information to the following categories:
Suppliers, contractors or third-party agents: When we use a third-party supplier, contractor or agent, your personal data remains under our control and we have put in place controls to ensure that your personal data is adequately protected.
We strive to take all the necessary measures to ensure that your personal data is treated securely and in accordance with this Policy.
Do we transfer your data outside the European Union?
Your personal data may be transferred to and processed in one or more other countries, inside or outside the European Union. When appropriate, we will only transfer your data outside the EU to countries the European Commission considers to offer an adequate level of protection, or where those entities have put in place appropriate safeguards to seek to preserve the privacy of your data. We will notify you about the countries to which we transfer your data when we identify the need to transfer them.
Data Security
Although we will do our best to protect your personal data, you should be aware that the transmission of data through the internet is not completely secure and that we cannot guarantee the security of your personal data transmitted to the Website or to any third party; for this reason, any transmission of data is at your own risk. We will use strict operational procedures and appropriate security, technical and organizational measures to prevent any unauthorized access, modification, removal or transmission of such personal data.
Your rights on how you can access, correct and delete your personal data
Under applicable data protection laws, you have the following rights:
The right to access and obtain a copy of your personal data: you have the right to request confirmation whether we process any of your personal data. If necessary, you may have access to your personal data and certain information relating to how it is processed. In some cases, you can ask us to provide you with an electronic copy of your data.
The right to correct your personal data: If you can demonstrate that the personal data we hold about you is not accurate, you may request that this data is updated or corrected.
The right to be forgotten/have your data deleted: In certain circumstances, you have the right to have your personal data deleted. You may make such a request at any time and EXCELENTIA SRLwill assess the fulfilment of your request, however this right is subject to any legal rights or obligations under which it may be necessary to store the data. For situations where we determine by law that your request to have your personal data deleted must be complied with, EXCELENTIA SRL will do so without any further delay.
To exercise your rights, you can contact us at the following address: .
To the extent that the processing of your personal data is based on your consent, you also have the right to withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of any procedure done based on the given consent prior to receipt of such withdrawal.
You can also complain about the processing of your personal data to your local data protection authority.
Marketing communications.
We will only send you email marketing communications if you have consented to it.
We will usually provide you with a check box on the forms we use to collect your personal data that needs to be clicked if you agree to receive marketing communications. If we send you marketing communications by e-mail, you can opt out of receiving any further marketing communications by clicking on the “unsubscribe” option in the email. You may also exercise your right to opt out of these communications at any time by contacting us at and providing the following information: your name, email address, telephone number, marketing communications you want to opt out receiving.
Changes to the Policy
The terms of this Policy may change from time to time. We shall publish any material changes to the Policy though appropriate notices, either on this Website or using other communication channels.
CONTACT
Questions, comments and requests regarding this privacy policy are welcomed and should be directed at noreply@traduceriexcelentia.ro.
You can request a copy of the mechanisms relating to a particular transfer of your personal data by contacting noreply@traduceriexcelentia.ro.